Frequently Asked Questions (FAQ)

This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions during our business hours.


How does the set up process work?

Just like any trustworthy manager managing your restaurant we are dedicated to keeping your restaurant moving forward with our best attributes of our round the clock customer service, attention to detail, order, and saving money.


Do I have to renew each year?

Although we don’t think you’ll ever want a refund, we do offer refunds on a case-by-case basis if it’s requested within 30 days of purchase.


What does web maintenance include?

  • Post photos of recent events, new products, or new employees
  • Make seasonal changes to keep your content fresh
  • Change or update new product or service information
  • Update portfolio pages to reflect your latest work
  • Post special online-only coupons or discounts to encourage more website traffic
  • Keep your clients informed of the most current news about your business
  • Make regular updates to your content to assist with your site’s search engine marketing

Who's the Boss?

We know that you're busy and we have a system that will make your marketing run smoothly. We work with you and/or one of your point of contacts to discuss a detailed strategy and solution. Then our creative creative teams will divide and conquer to maximum your results. We won't post, promote, send anything until we have approval from you.


How long will my logo take?

Depending on the client feedback, logos can take anywhere from 3-5 weeks. If you are wanting your logo redrawn it can take up to 1-2 weeks.


How many logo drafts do I get?

You will get three different styled designs along with color palette, font and style options. We won't finish until you're happy. Once finalized and approved you will receive a link to access your file in multiple formats for marketing purposes.

weeks. If you are wanting your logo redrawn it can take up to 1-2 weeks.


I have a rush order, can you help?

Of course! If you're a member rush orders are an additional $75 flat rate we can change and/or create a campaign within 72 hours. If you're not a member it's $75 an hour.